Holidays packages

QVI Club Short Break Package

Go on, take the break you truly deserve! Relax on this 4 Days / 3 Nights getaway to any of QVI Club’s Home Resorts, Limited Collection Resorts or selected XchangeWorld resorts with split week availability

• 4 Days / 3 Nights accommodation at any QVI Club Home Resorts, Limited Collection Resorts or selected XchangeWorld resorts with split week availability (for list of participating resorts, visit HERE)
• Maximum occupancy for 2 to 4 persons
• Travel validity of 2 years from date of purchase

Terms & Conditions

• Reservation is subject to availability on first-come-first-served basis
• Package does not include breakfast
• Booking of 45 days prior to required travel date must be made to customercare@qviclub.com
• Xchange Fee of USD 69 (split week) applicable
• No usage fee
• No cancellation allowed for confirmed reservations
• Guest Certificate fee of USD 39 is applicable if accommodation is assigned to a person/s other than the registered buyer
• Non-refundable and not valid during peak seasons or major holidays

• Resort listing is subject to change, and at QVI Club’s discretion

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QVI Club Tropical Romance Package 

Escape to Prana Resorts & Spa for a romantic 4 Days / 3 Nights sojourn with that special someone 

• 3 nights’ accommodation for two at Prana Resorts & Spa
• Maximum occupancy for 2 persons
• 2-way airport transfer
• 4-course candlelight dinner (wine not included)
• 60-minutes aromatherapy massage at Prana Spa on the Beach
• Package is valid for two years from date of purchase

Terms & Conditions

• Reservation is subject to availability on first-come-first served basis
• Package does not include breakfast.
• No extra beds allowed
• 4-course candlelight dinner, two-way airport transfer, and 60-mins aromatherapy massage are arranged for two persons only.
• Booking of 45 days prior to required travel date must be made to

• customercare@qviclub.com
• Cancellation of booking:
  • At least 31 days prior to check-in date, no charges apply
  • Less than 30 days prior to check-in date, will be subject to

•  
  • cancellation fee of USD 50
  • Less than 7 days prior to check-in date, entitlement will be forfeited
• Guest Certificate fee of USD 39 is applicable if accommodation is assigned to a person/s other than the registered buyer
• Non-refundable and not valid during peak seasons or major holidays 

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QVI Club Sawubona Cape Town Package (5 Days / 4 Nights in 1-bedroom) 

Stay at QVI Club’s newest home resort, The Centurion All Suite Hotel in the beautiful city of Cape Town, South Africa. Package includes a 4-night stay in a one-bedroom apartment for four people. 

Overview

XchangeWorld is an international holiday exchange network featuring direct partnerships with meticulously selected quality clubs and resorts – exclusively for QVI Club members.  XchangeWorld upgrade is automatic with QVI Club membership purchase and covers the whole duration of your 30 years membership.

XchangeWorld provides a selection of guaranteed check-in weeks/units at your preferred locations/destinations for you to choose from on a frequent basis.  XchangeWorld offers check-in date choices across all seasonality. There are equal weeks/units on offer that spread out from peak to low seasons and not just during low seasons.

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How to make your exchange in 3 Easy Steps

Option A: Deposit First

1. Deposit your week
   Pay your usage fee and get your week deposited with XchangeWorld.  Depositing is free, and you do not have to know where or when you want to travel. Your deposited week will be valid for travel within two years from the time your usage fee is settled.
2. Request your holiday
   Once you have deposited your week, it is time to start planning for your Exchange Holiday.  The sooner you make your request, the more opportunities we have to find a great match. You can either email or call us for your desired travel destination and date. XchangeWorld Customer Care will get back to you with the availability shortly.
3. Confirm your holiday
   Our XchangeWorld Customer Care may be able to confirm your resort choice as soon as you request it. If the holiday you want is not available, XchangeWorld Customer Care will put you on a waitlist, or offer you alternatives for consideration.

Option B: Search First

1. Search for availability
   First check availability with XchangeWorld, and choose your preferred availability.
2. Pay usage fee and deposit a week
   Once you choose your preferred availability, pay your usage fee to get your week deposited into XchangeWorld.
3. Confirm your holiday
   Upon the settlement of your usage fee and Xchange fee, our XchangeWorld Customer Care may be able to confirm your preferred availability accordingly.

Tips for easy holiday planning

Request early. Avoid last minute requests. The sooner you request an Exchange, the more opportunities we have to make a great match.

Be flexible with your dates, location and unit size. As a rule of thumb, your Xchange request will be fulfilled more quickly when you let us know which areas you are interested in, as well as your travel dates.

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Exclusive Benefits include:

• Just one exchange fee structure of US$99* per week (8D/7N) for anywhere in the world instead of the much higher and overly complicated fee structure offered by other exchange networks
• No enrolment fee
• No additional annual membership or renewal fees
• Usage fee of ONLY US$150* per week which is amongst the LOWEST in the world!
• No annual maintenance fee.  This annual maintenance fee is normally a mandatory requirement by other clubs even if you do not use/save the week

XchangeWorld Xtra – an Xtra vacation week at various destinations worldwide, offered at competitive prices to all fully paid QVI Club Diamond, Platinum and Gold members.  All QVI Club members are eligible to enjoy this new benefit over and above their yearly membership entitlement with no additional xchange fee or usage fee !  What’s more, you can even gift XchangeWorld Xtra to your family, friends and loved ones by simply obtaining a Guest Certificate.

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Search Resorts

à Additional Associated Resorts

            à Select a region from the map to display the list of our vacation areas

http://www.xchangeworld.com/xplore.html

Online Availability: http://www.xchangeworld.com/xchange_online.html

This is the current availability in date order. Availability changes everyday. Rooms are on first come first served basis, please submit request on the "Make A Booking" page.

Reservations might be subject to mandatory utility fees and/or government taxes as required by law of the resort’s country. These are applicable to only selected resorts. For further enquiries please call our Customer Care representatives who will advise you accordingly at the point of reservation should there be a need for these charges.

If you cannot find the availability here, please email customercare@xchangeworld.com to check for offline availability of other resorts.

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Contact us at:  customercare@xchangeworld.com 

+ 65 6491 0900 (Main Line)

+ 65 6491 0899 (Fax Number)

15 Hoe Chiang Road
#08-01/02/03 Tower Fifteen
Singapore 089316

Office Hours:

Mondays to Fridays

9am to 8pm (Singapore Time: GMT +8)

If you are unable to contact us during office hours, leave us an email with your enquiries, and we will respond to you within 48 hours.

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FAQ

1. What is "XchangeWorld"?

XchangeWorld is an international holiday exchange network featuring direct partnerships with meticulously selected quality clubs & resorts - exclusively for QVI Club members.

1. How can I become a member of "XchangeWorld"?

You will automatically become a member of "XchangeWorld" upon completion of the registration of your QVI Club Membership (Diamond, Platinum and Gold currently).

1. What are the benefits of "XchangeWorld"? What do "XchangeWorld" offers?

- "XchangeWorld" provides a selection of guaranteed check-in weeks/units at your preferred locations/destinations for you to choose from on a frequent basis. 

- "XchangeWorld" offers check-in date choices across all seasonality. There will be equal weeks/units on offer that spread out from peak to low seasons and not just during low seasons.

1. Will there be a renewal fee imposed to renew the membership with "XchangeWorld"?

There will not be any renewal fee charged.

1. Will there be an Xchange fee? How much is the Xchange fee?

Yes, there will be a nominal Xchange fee. The Xchange fee is a flat rate of USD99 per week of 8days/7nights throughout the world, which translates to great value for money! This is payable upon confirmation of your Xchange request.

1. How can I check the associated resorts/ hotels to "XchangeWorld"?

You can find the list of associated resorts/hotels at the Search Resort page.

1. Do I still need to pay usage fees?

Yes, there will be a reasonable usage fee of USD150 for depositing your QVI Club week entitlement into "XchangeWorld" for your xchange purpose.

1. Will meals be provided?

Meals are not included.

1. How can I deposit my week into "XchangeWorld"?

Upon settlement of your usage fee, you will be able to deposit your week into "XchangeWorld".

10.  How can I make my Xchange request?

Kindly write in to our friendly "XchangeWorld" customer care at customercare@xchangeworld.com or contact us at + 65 6491 0927

11.  How much is the Guest Certificate fee?

The Guest Certificate fee is available at USD39. This is applicable only if you are not part of the travelling party staying at the destination resort/hotel.

For full week booking - the Guest Certificate fee is per unit/per week.
For split week booking - the Guest Certificate fee is per unit/per period of stay.

12.  Can I pay my Usage fee, Guest Certificate or Xchange fee through my E-Card?

Yes, you can make the payment either by:

a. E-Card by providing us with your E-Card details (Serial and Pin Code)

b. Credit Card by downloading and completing the Credit Card form and faxing it to us at +65 6491 0899. Meantime, a secured online payment option is coming soon.

13.  What are "XchangeWorld" office hours?

Mondays to Fridays (9am to 8pm) Singapore time:

- email Customer Care at customercare@xchangeworld.com or
- call us at +65 6491 0927

14.  How do I make full use of "XchangeWorld" holidays?

- Be flexible with your requests.

- Instead of choosing a specific resort, tell us what kind of holidays or areas (at least 3 choices) you want (beach, mountain, cultural etc). Keep an open mind and you will be pleasantly surprised by wonderful experiences in a previously unexplored destination. Why keep going back to the same popular overcrowded places? There is a whole wide world to explore.

15.  What is the Cancellation Protection Option (CPO) @ USD19.00?

By purchasing the CPO at the time of confirming your exchange, your deposited week will be saved up to the expiry date of usage week entitlement, should you need to cancel your exchange holiday. There will be no fee for the replacement exchange. You have the option of accepting the CPO and paying the additional CPO fee on the replacement exchange reservation.

- CPO must be purchased upon xchange confirmation only
- CPO is not available on Bonus Weeks or any other “special” or “promotional offers”
- CPO is not applicable on Guest Certificates

If you decline the CPO at the time of confirming your exchange, the cancellation policy applies.

16.  What is your Cancellation Policy?

60 days and above prior to check-in date:
-USD39 will be deducted from Xchange fee
-Week will be saved for future use up to the expiry date of usage week entitlement

59 days to 30 days prior to check-in date:
-USD49 will be deducted from Xchange fee
-Week will be saved for future use up to the expiry date of usage week entitlement

29 days till the date of check-in
-Xchange fee forfeited
-Week deposited forfeited

*Terms and Conditions

1. Guest Certificate will be forfeited once cancelled.
2. Balance from deducted Xchange fee will be credited on the next Xchange request.
3. You may then request another xchange for which payment of an additional xchange fee may be required
4. These policies are subject to change from time to time without prior notice to the members.

17.  What is XchangeWorld Xtra?

XchangeWorld Xtra is essentially an extra incentive week that is offered to all fully paid QVI Club members to purchase an extra week of vacation stay from a special selection of our XchangeWorld associated resorts at a drastically discounted price.  

What’s more you can even gift XchangeWorld XTRA to your family, friends and loved ones by simply obtaining a Guest Certificate.

18.  Who is eligible to purchase the XchangeWorld Xtra offer?

All our fully paid QVI Diamond, Platinum, Gold, Silver and Bronze members are eligible to enjoy the offered vacation week over and above their yearly membership entitlement.

19.  Do I need to pay xchange fee or usage fee to use XchangeWorld Xtra?

No additional xchange fee and usage fee required. Reservation is based on first come first serve basis only.  However, there will be no refund of booking cancellation.